Knowledge Base Content Specialist
1 day ago
A seasoned technical writer is sought after to govern a knowledge base.
ResponsibilitiesWe require someone who can create engaging online articles, guides and user support content independently. Key qualifications include
- Bachelor's degree or equivalent experience in content writing.
- Experience with writing and graphics tools and apps, including online platforms.
- Ability to analyze data, identify areas for improvement and create innovative solutions.
- Self-management skills and ability to work effectively and collegially with all team members and stakeholders.
Additional desirable qualifications include experience as a writer and administrator of a knowledgebase, understanding of Search Engine Optimization, and functional understanding of adult learning principles.
Applicants must have strong writing ability, familiarity with editing strategies and processes, and demonstrated spelling/grammar skills. Organizational skills, self-management skills, time management skills, multitasking skills, and communication skills are also essential.
Preferred SkillsProficiency in Windows XP, MS Word, and MS Excel is preferred.
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