Delivering Exceptional Customer Experiences

2 days ago


Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱80,000 - ₱100,000
Customer Service Representative

Job Summary:

We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients through inbound and outbound calls, emails, and chats.

Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Respond to customer complaints and concerns in a empathetic and solution-focused way.
  • Provide product information and make recommendations to customers.
  • Meet or exceed performance targets for quality, productivity, and sales.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Previous customer service experience required.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM software.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive health insurance package.
  • Generous paid time off policy.
  • Opportunities for career advancement and professional growth.

Why Join Our Team?

We offer a dynamic and supportive work environment that fosters collaboration, creativity, and innovation. Our team is passionate about delivering exceptional customer experiences, and we're committed to making a positive impact on our community.

How to Apply:

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter, through our website.



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