Administrative Support Specialist
1 week ago
This role supports daily operations, working closely with the property manager to handle resident communication, vendor coordination, and inspection scheduling across multiple buildings.
Responsibilities- Make professional outbound calls to residents for payment collection and fee follow-ups.
- Send bulk email notices to residents (up to 200 at a time) regarding payments and updates.
- Maintain spreadsheets tracking payment status and collection activity across properties.
- Schedule inspections (e.g., boilers, elevators) with certified service companies.
- Track vendor proposals and ensure certifications are up to date.
- Manage multiple ongoing projects across 11 properties, ensuring deadlines are met.
- Assist with personal administrative tasks for the property manager as needed.
- Generate reports on completed tasks and ongoing projects for regular check-ins.
- Keep detailed records of all communications and activities.
- 2–3 years of administrative experience, preferably in real estate, property management, or customer service.
- Excellent phone and communication skills, especially for payment-related calls.
- Proficiency with spreadsheets and email management tools.
- Ability to manage multiple projects with organization and attention to detail.
- Experience coordinating with vendors and managing schedules.
- Familiarity with VoIP tools like Zoom Phone, RingCentral, or Google Voice.
- Highly organized and capable of meeting deadlines independently.
- Professional and reliable communication with residents, vendors, and team members.
- Willingness to support personal admin tasks as part of a comprehensive support role.
- Steady freelance opportunity.
- Permanent work-from-home setup.
- Immediate start available.
This is a remote position with a schedule from Monday to Friday, totaling 40 hours per week. The company oversees 11 cooperative and condominium buildings with over 2,000 residential units.
The company emphasizes smooth operations, timely maintenance, and clear communication with residents. It involves routine admin tasks and project-based work, with opportunities for ownership of key processes.
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