IT Technical Specialist

2 weeks ago

Porac, Philippines beBeeTechnical Full time ₱750,000 - ₱1,000,000
Job Description

Seeking an experienced IT professional to provide advanced technical support and troubleshooting for end-user devices, software applications, and company infrastructure.

  • Troubleshooting issues related to End User Devices including but not limited to: Desktops, Laptops, Mobile Devices, Printers, Scanners, Vendors, Applications, Wi-Fi and more.
  • Supporting network setup during onboarding or projects and acting as a Level 3 escalation point.
Key Responsibilities:
  1. Managing help desk tickets with timely and effective communication.
  2. Collaborating with vendors to resolve issues or implement new solutions.
  3. Setting up networks during client onboarding or project-based work.
  4. Implementing SaaS solutions as needed.
  5. Attending to infrastructure issues discovered by the NOC team.
Qualifications and Requirements
  • 7+ years of IT experience in Desktop Support, Systems Engineering, and Systems Administration.
  • Helpdesk MSP experience with familiarity with RMM and PSA tools.
  • End User Support/ Desktop Support skills in Microsoft Windows, Office, desktop and mobile device troubleshooting, deployment, MDM.
  • Support of Cloud products: Office 365, SharePoint / OneDrive, Azure, Google.
  • Systems Administration knowledge of Microsoft Windows Server Platforms (DC, FS, TS, Print, IIS), Active Directory, Group Policy.
  • Brief understanding of Exchange Server, SQL Server.
  • Support of BDR Products: Veeam, Azure, Local NAS.
  • Basic understanding and Support of Cybersecurity products: Barracuda, Webroot, Ironscales, Axcient, Spanning.
  • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, VPN and Firewalls.
Additional Details
  • Long-term work-from-home arrangement.
  • Permanent night shift schedule.
  • Seniority level: Mid-Senior level.
  • Employment type: Full-time.
  • Job function: Information Technology.
  • Industries: Outsourcing and Offshoring Consulting.

  • Technical Solutions Specialist

    2 weeks ago

    Porac, Philippines beBeeSolutions Full time ₱4,000,000 - ₱6,000,000

    Technical Solutions SpecialistThis position offers an opportunity to leverage your technical expertise and drive product value through creative solutions. As a Technical Solutions Specialist, you will engage with customers to understand their requirements and develop innovative solutions that address their needs effectively.

  • IT Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeProfessional Full time $45,000 - $60,000

    Technical Support Specialist Job OpportunityWe are seeking a skilled professional to provide top-notch technical support to our clients.

  • Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time ₱500,000 - ₱700,000

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide advanced technical support to customers while maintaining a customer-first approach.This role involves serving as the primary escalation point for complex technical issues that require in-depth troubleshooting and resolution....

  • Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeSupport Full time $90,000 - $120,000

    Job Title:Technical Support Specialist Job Description:The ideal candidate will be responsible for providing technical support to customers through various communication channels. This includes responding to customer inquiries, troubleshooting issues, and resolving problems in a timely and professional manner. Responsibilities include collaborating with...

  • Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time $20,000 - $40,000

    Job Title: Technical Support SpecialistWe are seeking a skilled and customer-focused Technical Support Specialist to provide technical assistance and troubleshooting support for a variety of clients.Key Responsibilities:Respond to inbound technical support requests via phone, chat, or emailDiagnose and troubleshoot hardware, software, and network issuesGuide...

  • Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time $14,400 - $28,800

    Job OverviewWe are seeking a highly skilled technical professional to join our sales team as a Technical Support Specialist. In this role, you will play a critical part in ensuring the seamless integration of our technology stack and providing exceptional support to our sales representatives.The ideal candidate will possess excellent problem-solving skills,...

  • Technical Security Specialist

    2 weeks ago

    Porac, Philippines beBeeCybersecurity Full time $7,200 - $7,800

    Are you a tech enthusiast seeking an exciting career opportunity?">Cybersecurity Technical Support SpecialistWe are looking for a highly skilled and motivated individual to join our team as a Cybersecurity Technical Support Specialist.">This role involves providing exceptional technical support to clients via calls, chats, and emails.You will be responsible...

  • Technical Solutions Specialist

    2 weeks ago

    Porac, Philippines beBeeSolutions Full time $103,879 - $115,456

    Job DescriptionWe are seeking a highly skilled Technical Solutions Specialist to join our Revenue Operation Department.In this exciting opportunity, you will play a key role in solving customer problems through creative solutions.You will work closely with sales teams and customers to deliver effective product value.Engage in technical discussions with...

  • Senior Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,500,000

    Job Title:Senior Technical Support SpecialistDescription:We are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Your primary focus will be on resolving complex...

  • Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time ₱4,525,000 - ₱7,291,250

    Job Title: Technical Support SpecialistThis role involves providing technical support to employees across multiple time zones. The successful candidate will be responsible for managing IT operations, contributing to enterprise system improvements, and ensuring timely resolution of customers' computer and application issues.Key Responsibilities:Provide...