Data Platform Expert

2 weeks ago

Porac, Philippines beBeeSupport Full time $80,000 - $150,000

As a highly skilled technical professional, you will be responsible for providing expert-level support to our customers. This role involves answering complex technical questions, troubleshooting issues, and working closely with cross-functional teams to ensure seamless customer experiences.

The ideal candidate will have extensive experience in Big Data technologies, including Teradata, Hadoop, Data Lakes, and Spark. They should also be well-versed in Docker, Kubernetes, and cloud technologies such as AWS, Azure, and GCP. Additionally, proficiency in security protocols like SSL/TLS and Linux skills are essential.

Key Responsibilities:
  • Technical Support: Provide expert-level support to customers through various channels, including ticketing systems and direct communication.
  • LTS Upgrades: Assist customers with upgrading their systems to supported LTS versions, communicating any unsupported requests to the account team.
  • Knowledge Sharing/Technical Enablement: Contribute to reference documentation, lead peer training sessions, and collaborate with content teams to maintain product expertise.

What We Offer:

Our organization provides a competitive Total Rewards program, offering attractive stock grants, flexible paid time off, and more. We foster an inclusive culture that drives deep engagement and authentic belonging. As an equal employment opportunity employer, we prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.

At our organization, we believe in empowering our employees to drive meaningful change and disrupt the industry. Join us in building a dynamic team that is passionate about innovation and excellence.

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