Customer Service Representative

1 day ago

Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time ₱60,000 - ₱100,000
Customer Service Representative

We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

As a Customer Service Representative, you will work with customers to understand their needs and provide solutions that meet those needs. You will also be responsible for maintaining accurate records of customer interactions and reporting any issues or concerns to management.

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You must be able to multitask and prioritize tasks effectively, and have a strong commitment to providing excellent customer service.

Required qualifications include a high school diploma or equivalent, prior customer service experience, and proficiency in English. Additionally, you must be comfortable working in a remote environment and have a reliable computer and internet connection.

Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records of customer interactions.
  • Report any issues or concerns to management.
  • Provide solutions that meet customer needs.
  • Work in a fast-paced environment.
  • Multitask and prioritize tasks effectively.

Qualifications:

  • High school diploma or equivalent.
  • Prior customer service experience.
  • Proficiency in English.
  • Comfortable working in a remote environment.
  • Reliable computer and internet connection.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and growing company.
  • Professional development and training opportunities.

Other Requirements:

  • Must be authorized to work in the country where the job is based.
  • Subject to background check and/or security investigation with fingerprinting.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding opportunity, please submit your application today.

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