Senior Customer Support Ambassador

5 days ago

Morong, Philippines beBeeCommunication Full time ₱300,000 - ₱420,000
Customer Experience Specialist

Our ideal candidate will have a proven track record of delivering exceptional customer service and support, exceeding client expectations through prompt and professional communication.

Key Responsibilities:
  • Routinely respond to customer enquiries in a timely manner via various channels, utilizing a friendly and empathetic tone.
  • Deliver brand-aligned responses across email, chat, direct message and phone support, consistently maintaining high customer satisfaction scores.
Requirements:
  • At least 2 years of experience working as a customer support representative, responding to customer inquiries through social media platforms/website for an Australian consumer business.
  • Demonstrate excellent written and verbal communication skills, ensuring accuracy and attention to detail in all interactions.
  • Showcase a positive attitude, polite, happy and friendly personality, with the ability to work effectively in a fast-paced environment.

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