Operational Support Lead

OverviewAs an Operations Support Team Lead at PayFuture, you will play a critical role in managing the Operations Support team, ensuring top-notch service delivery and client satisfaction. You will lead and mentor a team of Operations Support Associates while also overseeing day-to-day operations, implementing processes, and enhancing team...

Lead Recruiter | Volume Hiring for CSR | Specialized in HR, Finance, Accounting & IT Roles | Talent-Focused Professional Who Bets on People, Not Just…Please Note: Proficiency in SQL is required. If you do not have experience with SQL and ticketing systems, please do not apply, as applications without these qualifications will be automatically...

Lead Hub OperationsThis leadership role oversees daily hub operations, ensuring smooth and efficient functioning. Key responsibilities include team briefings, conducting weekly staff meetings, and regularly assessing team performance to drive continuous improvement in key performance indicators (KPIs) for the hub.Provide support to the Customer Support team...

AI and Zendesk Expert WantedWe're looking for a skilled professional to lead our customer support operations by overseeing workflows, queue management, and collaborating with cross-functional teams.Key Responsibilities:Optimize Zendesk workflows and queues.Work closely with cross-functional teams to enhance customer support performance.Implement AI solutions...

Job Title: Operations Team LeadJob DescriptionThis is a leadership role that requires managing a team of customer service representatives in a virtual environment. The successful candidate will have experience leading teams, motivating staff, and driving collaboration across matrixed operations.Key Responsibilities:Manage a team of 8-10 front-line...

About the company:Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it Currently, Lalamove is a leading global...

About the company: Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it Currently, Lalamove is a leading global...

About the company:Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it Currently, Lalamove is a leading global...

About the RoleWe are seeking a seasoned Operations Specialist to lead our Launch Operations team. As a Team Lead, you will be responsible for mentoring and developing a high-performing team of operations specialists.Your primary objective will be to own the execution of audits and quality assurance, optimizing workflows to improve efficiency and accuracy...

Job Title: Business Operations Lead Be the Spark that Brightens Days and Ignites Your Career: As a Business Operations Lead, you will be the primary point of contact overseeing various client projects. You will collaborate with internal teams, stakeholders, senior executive level parties, and external clients in a virtual environment. Key...