Operations Lead

2 weeks ago

Manila, National Capital Region, Philippines beBeeLaunch Full time $150,000 - $200,000
About the Role

We are seeking a seasoned Operations Specialist to lead our Launch Operations team. As a Team Lead, you will be responsible for mentoring and developing a high-performing team of operations specialists.

Your primary objective will be to own the execution of audits and quality assurance, optimizing workflows to improve efficiency and accuracy across branded and non-branded content.

You will also be responsible for executing on some operational work along with the team to stay close to their day-to-day work.

Key responsibilities include enhancing team capabilities, up-leveling skills in operational excellence, risk mitigation, stakeholder communication, and data-driven decision-making.

You will own operational metrics for the team and enable scalable processes that anticipate challenges and enable the team to work smarter, not just harder.

Required Experience/Skills
  • 8+ years in media operations and/or project coordination
  • Proven leadership experience, with a strong ability to coach, develop, and inspire teams
  • Experience working in a fast-paced, high-volume environment, balancing multiple priorities while maintaining high execution standards, where SLA adherence is critical
  • Workflow management experience including workload assignment and load balancing for the team
  • Strong attention to detail and ability to quickly adapt to in-flight project changes; adept in project tracking and task management systems such as Airtable and Monday.com
  • A strategic thinker who is hands-on when needed, with a drive to push the boundaries of what a best-in-class launch operation should look like
  • Adaptability to switch across different work streams or projects, depending on business needs
  • Experience in working on global teams with diverse backgrounds and perspectives
  • Clear, concise and flexible communicator
What We Offer

We celebrate diversity, recognizing that diversity builds stronger teams. We do not discriminate on the basis of race, religion, color, ancestry, national origin, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Inclusion is a key aspect of our organization, and we strive to host a meaningful interview experience for all candidates.

We are an equal-opportunity employer and welcome applications from qualified individuals worldwide.

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