Customer Service Representative Financial Account Manager

6 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Neksjob Job Description

We are seeking a highly skilled Customer Service Representative Financial Account Manager to join our team at Neksjob. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service.

Job Summary:

The Customer Service Representative Financial Account Manager will be responsible for providing timely and accurate information to clients regarding their account transactions. They will also be required to investigate and resolve any issues that may arise, while maintaining a high level of professionalism and empathy.

Key Responsibilities:

  • Manage client inquiries and concerns in a prompt and efficient manner
  • Investigate and resolve account-related issues
  • Utilize tools and resources effectively to deliver exceptional customer service
  • Maintain a high level of product knowledge to ensure accurate information is provided to clients
  • Work collaboratively with the team to achieve business objectives

Requirements:

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work under pressure. You should also be proficient in using technology to manage customer interactions.

What We Offer:

  • A competitive salary of $60,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous paid time off policy
  • Opportunities for professional growth and development

About Us:

Neksjob is a leading provider of financial services, dedicated to delivering exceptional customer experiences. We are committed to creating a positive and inclusive work environment that supports the growth and success of our employees.



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