Financial Services Representative

1 month ago


Caloocan City, National Capital Region, Philippines EastWest Bank Full time

About EastWest Bank

  • EastWest is one of the most consumer-focused universal banks in the Philippines, serving clients for over 30 years.

We value teamwork and individual initiatives. Our Store Operations Group is looking for fresh graduates/experienced professionals to join our branches/stores nationwide in the role of Financial Services Representative/Customer Service Specialist - Teller.

Our employees are empowered to drive their careers and we provide a workplace that promotes development and goal attainment.

Job Description

The successful candidate will be responsible for:

  • Performing tellering, billspay transactions, processing of outward clearing items, and payroll uploading.
  • Preparing MC/GC. DD, Telegraphic Transfer, EOD Cash Proof Sheet
  • Processing SDB Applications, Bank Certifications Applications, SPO Applications, Replacement of Debit Cards, PIN regeneration, Orders of Pre-encoded checkbooks, Orders of Re-ordered checkbooks, and Store Loans (Domestic Bills Purchase, Back-to-Back Loans, MC Accommodation).
  • Co-custodian of non-working supply of accountable forms in the inventory (Passbook, Pre-encoded checkbooks, MC/GC & DD, TD Certificates, Counterchecks)
  • Handling working supply of accountable forms assigned for day-to-day operations.

The ideal candidate should have:

  • At least 2 years of branch banking experience for Customer Service Specialists.
  • For Financial Services Representatives, at least 2 years relevant experience/experience in Customer Service or Accounting or Finance-related roles.
  • Must be a graduate of Bachelor's Degree in Finance/Accountancy/Banking and other related courses.

What you can expect from joining us

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals.
  • Opportunity to work with industry experts and be mentored by them.
  • Defined career progression paths to guide you in your professional growth.


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