
Logistics Customer Service Specialist
23 hours ago
We are seeking a highly organized and detail-oriented Logistics Customer Service Specialist to join our team. The ideal candidate will have experience in customer service, logistics, or e-commerce operations, and be comfortable working with spreadsheets and e-commerce systems.
The Logistics Customer Service Specialist will be responsible for coordinating deliveries efficiently, maintaining accurate records of delivery schedules and customer interactions, and providing excellent customer service through clear and timely updates on furniture delivery timeframes.
- Coordinate and create weekly logistics spreadsheets for interstate deliveries
- Liaise with customers to provide clear, timely updates on furniture delivery timeframes
- Maintain accurate records of delivery schedules and customer interactions
- Provide administrative support related to logistics and customer service
To be successful in this role, the ideal candidate will have:
- Previous experience in customer service, logistics, or e-commerce operations
- Experience with Shopify or similar e-commerce platforms
- Strong written and verbal communication skills
- Highly organized with excellent attention to detail and record keeping
- Comfortable using spreadsheets for delivery coordination
This is a remote role that offers flexibility and independence. As an independent contractor, you will be able to work from home and manage your own schedule.
OthersOur company values a customer-first mindset and problem-solving skills. If you are a detail-oriented and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this opportunity.
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