Support Coordinator

1 week ago


Biñan, Calabarzon, Philippines beBeeTechnical Full time ₱500,000 - ₱1,000,000
Role Overview

We are seeking highly motivated individuals to join our technical support team as Junior Technical Support Coordinators. This role offers a unique opportunity to contribute to the growth of our UK operations.

Key Responsibilities
  • Provide first-level technical assistance to end-users, resolving or escalating issues related to software, systems, and applications.
  • Troubleshoot complex problems, document incidents, and ensure timely resolution through effective collaboration with internal teams.
  • Gain in-depth knowledge of company products, services, and business domains through structured training and hands-on learning experiences.
  • Participate in ongoing process improvements to enhance support processes and user experience.
Qualifications and Skills
  • A degree in Computer Science, Information Technology, or a related field is preferred; however, strong analytical skills and technical aptitude can also be beneficial.
  • Excellent problem-solving skills, with an eagerness to learn new systems and technologies.
  • Strong communication skills and a customer-centric approach.


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