
Guest Experience Coordinator
2 days ago
About Kasa
is a technology-enabled hotel and apartment hotel brand that has built a hospitality operating system to improve profitability and deliver a high-quality experience. This guest-focused organization partners with property owners to offer stylish, professionally managed accommodations to business and leisure travelers who crave comfort and convenience.We are seeking a Guest Experience Manager who will create a positive impression of our company by managing a team of specialists, handling guest inquiries, resolving issues, and improving guest satisfaction.
Key Responsibilities:- Manage a team of 3-10 guest experience specialists to ensure exceptional service delivery.
- Oversee guest communications, personalized service, and issue resolution.
- Schedule team shifts to ensure 24/7 coverage.
- Develop and implement process improvements to guarantee efficiency and success.
- 3+ years of service industry experience.
- 2+ years of management experience in customer service or a related field.
- Effective communication, organizational, and analytical skills.
- Demonstrated ability to write SOPs and provide process improvements.
- A globally scalable hospitality offering.
- Seamless check-ins, caring service, and attractive amenities.
- Ongoing training and development opportunities.
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Lead Guest Experience Specialist
2 days ago
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Guest Relations Staff- Korean Speaking
6 days ago
Mabalacat, Central Luzon, Philippines Filinvest Group Full time ₱104,000 - ₱130,878 per yearFilinvest Company: Quest Plus Conference Center, Clark Job Description: Greet and welcome guests, ensuring they feel comfortable and valued from the moment they arrive. Assist Korean-speaking guests with any inquiries or needs, providing clear communication and support. Handle bookings and reservations for tee times, ensuring smooth scheduling...
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Rental Experience Specialist
2 days ago
Mabalacat, Central Luzon, Philippines beBeeGuest Full time $9,600 - $12,000Short-Term Rental Guest Services AgentWe are seeking a skilled Short-Term Rental Guest Services Agent to join our dynamic team. This vital role is responsible for ensuring seamless and memorable guest experiences.Responsibilities:Promptly respond to guest inquiries and communications.Answer guest phone calls in a professional manner.Effectively resolve guest...
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Senior Property Operations Coordinator
2 days ago
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Events Coordinator
1 week ago
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Patient Experience Coordinator
2 days ago
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Digital Experience Coordinator
2 days ago
Mabalacat, Central Luzon, Philippines beBeeMarketing Full time $60,000 - $80,000About UsBoldr is a global organization dedicated to delivering client experiences while creating access to meaningful work in communities around the world.Our team is united by our desire to connect diverse people with common values for impact.Job OverviewYou will play a key role in driving visibility, voice, and engagement across digital channels. In...
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Room Attendant
1 week ago
Mabalacat, Central Luzon, Philippines Filinvest Group Full time ₱15,000 - ₱20,000 per yearFILINVEST COMPANY: Quest Plus Conference Center Clark He/She will be responsbile for cleaning guest room, corridors, floor public areas and pantries.Clean assigned guest rooms , the late check out and late service required by guests. Verify that all in in prope condition and order of functioning and reports to supervisor any items that need repair Keep...
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Senior Warranty Coordinators
2 days ago
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F&B Sales Executive25132989
1 week ago
Mabalacat, Central Luzon, Philippines Marriott Hotel Manila Full time $40,000 - $60,000 per yearPOSITION SUMMARYPrepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest...