Customer Experience Strategist

4 days ago

Makati City, National Capital Region, Philippines beBeeInnovation Full time ₱3,000,000 - ₱6,000,000
Product Development Expert

Develop innovative products that resonate with customers.

Key Responsibilities
  • Partner with cross-functional teams to deeply understand customer needs and behaviors.
  • Lead market research, competitive analysis, and usability studies to uncover actionable insights.
  • Champion the customer journey, ensuring every touchpoint delivers value and delight.
  • Define product roadmaps aligned with brand vision and market trends.
  • Build compelling business cases for new products and enhancements.
  • Design user-centric solutions and iterate with purpose.
  • Create and test prototypes based on real user feedback.
  • Manage the full product lifecycle from concept to launch and beyond.

Requirements
  • Bachelor's degree in a relevant field (marketing, business, or related disciplines preferred).
  • 4+ years of hands-on experience in:
  • Product management – driving strategy, execution, and cross-functional alignment.
  • Project management – leading initiatives with precision and agility.
  • Product design – crafting user-centric solutions and iterating with purpose.
  • Business analysis – translating insights into impactful product features.

This role is perfect for marketing professionals who thrive on turning data into direction and ideas into impact.

The ideal candidate will have a passion for creating innovative products that meet customer needs and drive business success.

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