Customer Experience Strategist

1 day ago

Makati City, National Capital Region, Philippines beBeeProduct Full time ₱900,000 - ₱1,200,000
Job Description

The Product Owner is responsible for leading the development of pilot products and engagement leads for business unit stakeholders. Digital products and solutions are based on business objectives and customer research. The Product Owner determines product requirements, manages the development timeline, and works with a cross-functional team to launch and operate pilot products.

They utilize customer-centric design and agile approaches to deliver products that address customer challenges and meet business objectives.

  • Serve as an engagement lead with business units and lead cross-functional teams in problem-solving and opportunity finding.
  • Serve as the voice of the customer and turn customer insights into actionable outcomes.
  • Possess a fundamental understanding of the end-to-end customer experience.
  • Develop, own, and execute the product roadmap, including translating the roadmap into well-defined product requirements, features, user stories, and acceptance criteria.
  • Partner with stakeholders across the organization to inform product strategy, vision, features, and metrics.
Required Skills and Qualifications

Key qualifications include:

  • A proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.
  • Proficiency in using analytic tools (e.g., Google Analytics, Firebase, PowerBI).
  • Excellent communication skills, engaging influence, and inspiring the team and stakeholders to drive collaboration and alignment.
Benefits

As a Product Owner, you will have the opportunity to hone your skills, unlock your talents, and evolve into a well-rounded individual. You will be provided with all the necessary resources to do your best work and unleash your full potential to secure your future and lead a fulfilling career.

Others

As a change agent, you will introduce best practices to the enterprise. This role requires high personal accountability, organization, and adaptability.

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