Technical Service Provider
2 days ago
Eteam Workforce Private Corporation seeks a dedicated Technical Service Provider to fill our IT Service Engineer position. In this role, you will be responsible for providing day-to-day support across multiple hardware and software platforms, encompassing seasoned to novice level users.
Your primary objectives will include resolving incidents and service requests based on established company best practices, utilizing internal knowledge as needed. Additionally, you will support Coinbase's SaaS tools, compliance practices, onboarding procedures, and offboarding processes.
This role offers opportunities to learn, document, train, and support new applications and IT procedures while optimizing efficiency. You will also create comprehensive documentation for your peers and our internal user base, fostering effective communication and collaboration.
You will act as the voice of the customer, collecting and documenting feedback to identify recurring issues and areas for ongoing improvement. This involves close collaboration with colleagues in IT Operations, as well as other teams within Coinbase and our BPO partners.
To excel in this position, you should possess technical support expertise on MacOS, Chrome OS, Google Suite (including Google Admin), and ideally 2FA methodologies. Proficiency with Jira Service Desk or similar ticketing systems is also necessary.
Furthermore, the ideal candidate should have administration experience with Google for Business, Atlassian, Okta, Jamf, and Slack. Strong troubleshooting methodologies and root cause analysis are essential. Exceptional communication and time management skills, along with understanding of ITIL Principles, are vital.
Nice-to-have skills include understanding of agile principles, scripting and automation experience, and experience working in a Remote First environment.
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IT Solutions Provider
6 days ago
Taguig, National Capital Region, Philippines Philips International Full timeAbout Our CompanyWe are Philips International, a global leader in health technology, committed to improving billions of lives worldwide.We are seeking a skilled IT Solutions Provider to join our team and contribute to our mission of creating meaningful solutions that make a real difference.In this role, you will work closely with our customers to understand...
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Service Provider Administrator
6 days ago
Taguig, National Capital Region, Philippines RCBC Full timeJob OverviewThe Service Provider Administrator will be responsible for ensuring the administration and compliance of all external service providers under the supervision of the Property Management Department at RCBC.About YouYou will have a graduate degree in a business-related field, preferably with experience in property management, architecture,...
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Technical Service Associate
5 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJob Description:Nityo Infotech Services Philippines is hiring a Technical Service Associate to join our team. As a Technical Service Associate, you will be responsible for providing technical support to our clients and ensuring that their technical issues are resolved efficiently and effectively.Key Responsibilities:To provide technical assistance to clients...
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Technical Service Representative
6 days ago
Taguig, National Capital Region, Philippines UnitedHealth Group Full timeAbout the RoleWe are seeking a Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing technical assistance and support to customers.The ideal candidate will have 3+ years of experience in ITSD, with excellent analytical and problem-solving skills. You will also have the ability to work...
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Technical Services Manager
3 days ago
Taguig, National Capital Region, Philippines DXC Technology Inc. Full timeJob Description:As a Technical Services Manager at DXC Technology Inc., you will be responsible for providing on-site technical support for all user incidents and service requests both HW and SW. You will work closely with the infrastructure team to resolve routine in-scope technical incidents independently and collaborate with team members to resolve more...
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Technical Service Specialist
6 days ago
Taguig, National Capital Region, Philippines Philips International Full timeAbout Our TeamWe are a dynamic team at Philips International, committed to delivering innovative healthcare solutions to our customers.We are seeking a skilled Technical Service Specialist to join our team and contribute to our mission of improving people's lives through meaningful innovation.In this role, you will work closely with our customers to...
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Technical Service Representative
7 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeWe are looking for a Technical Service Representative who can provide top-notch support to our clients. The successful candidate will have at least 6 months of relevant experience, preferably in a BPO setting, and a strong understanding of computer systems, printers, networks, and device connectivity.
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Technical Service Representative
6 days ago
Taguig, National Capital Region, Philippines Carlos Hilado Memorial State University Full timeAbout the RoleThe successful candidate will be responsible for handling customer inquiries and providing technical assistance.Key TasksRespond to customer emails, phone calls, and chats in a timely manner.Provide accurate and helpful information to customers regarding products and services.Collaborate with team members to achieve customer satisfaction...
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External Service Provider Coordinator
6 days ago
Taguig, National Capital Region, Philippines RCBC Full timeKey ResponsibilitiesThe Compliance Specialist - External Service Providers will conduct and maintain a database of all external service providers, their documentary compliance, and perform regular performance evaluations. This individual will also administer and maintain a database for the compliance of Bank-Owned properties with regards to government...
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Technical Service Operations Manager
3 days ago
Taguig, National Capital Region, Philippines LCG Group of Companies Full timeCompany OverviewThe LCG Group of Companies is a leading organization in the industry, dedicated to providing exceptional services and solutions. Our team is passionate about delivering top-notch results, and we are seeking a highly skilled professional to join our ranks.Job DescriptionWe are looking for a Technical Service Engineer to coordinate with dealers...
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Technical Services Engineer
3 days ago
Taguig, National Capital Region, Philippines Filinvest Development Corporation Full timeWelcome to Filinvest Development Corporation!We are a leading company in the field of information systems, and we are looking for an experienced Technical Services Engineer to join our team.As a key member of our IT department, you will be responsible for administering information systems, participating in analysis, design, development, implementation, and...
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Counseling Services Provider
2 days ago
Taguig, National Capital Region, Philippines REBEL Full timeAbout REBELWe're a global Health & Wellness community driven by a mission to make health accessible to every person. With over 500,000 users across 100+ countries, we're committed to empowering individuals to achieve their full potential.Onsite Psychologist RoleThis role offers an exciting opportunity for a highly motivated mental health professional to join...
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Financial Services Coordinator
3 days ago
Taguig, National Capital Region, Philippines M and J Solutions Provider Full timeKey ResponsibilitiesAs a member of our team, you will be responsible for:Providing exceptional customer service and support to clients in both English and Japanese languages;Resolving complex issues through effective problem-solving and analytical skills;Maintaining accurate records and documentation using Microsoft Office suite;Staying up-to-date with...
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Compliance Specialist
6 days ago
Taguig, National Capital Region, Philippines RCBC Full timeCompany InformationRCBC is a leading financial institution in the Philippines, committed to providing innovative banking solutions to its customers.About the RoleYou will assist the Bank-Owned and Warehouse Management Section and Property Management Heads in monitoring, updating, and renewing service agreements of external service providers engaged by the...
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Technical Services Manager
3 days ago
Taguig, National Capital Region, Philippines Fujitsu Full timeJob DescriptionWe are seeking a highly skilled and experienced Technical Services Manager to lead our Service Desk team at Fujitsu in Taguig, National Capital Region, Philippines. This role offers a unique opportunity to work in a dynamic and challenging environment, where you will be responsible for delivering high-quality incident management services that...
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Technical Support Services Manager
2 days ago
Taguig, National Capital Region, Philippines HawodTech Solutions Full timeHawodTech Solutions is seeking a highly skilled Technical Support Services Manager to lead our technical support teams.The ideal candidate will have at least 8 years of relevant experience, including 4 years in a managerial capacity.We are looking for someone with strong leadership skills, stakeholder management experience, and excellent written and verbal...
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Technical Service Delivery Lead
3 days ago
Taguig, National Capital Region, Philippines Canon New Zealand Full timeAbout Canon Business Services Centre PhilippinesWe're a leading provider of Business Process Optimisation and IT services, helping organisations achieve greater growth and efficiency. Our team works collaboratively with customers to deliver tailored solutions that meet their business needs.About the RoleThe ISS Administrator position requires expertise in...
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Client Service Technical Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Carlson Wagonlit Travel (Hauptsitz Deutschland) CWT Beheermaatschappij B.V. Deutschland Full timeJob DescriptionCWT Beheermaatschappij B.V. Deutschland is seeking a Client Technology Representative I to provide entry-level technical support for applications and infrastructure services.Main Responsibilities:Respond promptly to first level technical issues via phone calls and emails.Manage client inquiries and accurately document incidents via online case...
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Technical Support Representative
3 days ago
Taguig, National Capital Region, Philippines Carlson Wagonlit Travel (Hauptsitz Deutschland) CWT Beheermaatschappij B.V. Deutschland Full timeCWT Beheermaatschappij B.V. Deutschland seeks an Application Support and Resolution Expert to handle technical queries and resolve issues efficiently.Key Responsibilities:Provide timely assistance to clients experiencing technical difficulties.Utilize online case management tools to track and document incidents.Analyze and troubleshoot problems to find...
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IT Technical Lead
6 days ago
Taguig, National Capital Region, Philippines UnitedHealth Group Full timeCompany OverviewUnitedHealth Group is a global organization dedicated to delivering quality healthcare services and improving health outcomes.We strive to create a culture of diversity, equity, and inclusion, where everyone feels valued and supported.Job Description:Support customers through various communication channels.Identify and troubleshoot technical...