Dispute Resolution Expert
4 days ago
Job Overview: As a Dispute Resolution Expert, you will play a crucial role in resolving disputes related to interbank ATM and InstaPay transactions. Your primary responsibility will be to investigate and settle these disputes efficiently and effectively.
Responsibilities:
- Analyze transactional data to identify potential disputes
- Communicate with customers to resolve their issues
- Work closely with the banking team to ensure dispute resolution is handled professionally
- Maintain accurate records of all disputes and resolutions
Requirements:
- Bachelor's degree in Business, Information Technology, or a related field
- Experience in e-Banking or ATM Center Operations preferred
- Excellent communication and problem-solving skills
- Proficient in Microsoft Office applications
What We Offer:
- Salary: up to 33,000 PHP per month
- Complete benefits package
- A dynamic and supportive work environment
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