Senior Accounts Receivable Professional
18 hours ago
Under the direct supervision of the Credit and Collection Manager, this role is primarily responsible for monitoring and maintaining credit customers' accounts. The position also identifies disputes (rate issues, weight, re-bill issues, wrong billings, and claim paid invoices, unreceived billings and wrong charges) and communicates them timely to concerned parties.
Key Responsibilities:- Account Reconciliation: Generate weekly Statements of Accounts from SAP, arrange according to client requirements, and send to clients to keep them updated on outstanding balances. Prepare account reconciliation reports for customer feedback via phone calls and client visits to ensure accuracy and reliability of client statements/records. Resolve identified disputes by concerned departments to update client balances. Resend Certified True Copies of billings/invoices to clients for fast-tracking payment processing.
- Credit Resolution: Prepare journal vouchers and credit memos by contacting clients regarding their payments to resolve un-applied/unposted payments and update records. Resolve disputes within 3 days from Original Date.
- Booking and Collection: Ensure timely payment collection by calling and following up with clients, collecting checks/cash payments assigned to credit customers during client visits. Refer to the Collection Report provided by the Treasury and Dispatch Department to ensure collection and posting of payments, keeping client data updated. Coordinate collected payments with the Billing and Dispatch section for updating client payment records. Send accruals to clients by gathering payment reports from the Billing Group for client information, facilitating payment for services rendered. Issue Official Receipts for payments received during client visits and turn over collected payments to the Audit Department.
- Reports: Prepare monthly collection forecast reports and monitor actual collections vs. forecasted daily accounting collections to keep management updated on company receivables status.
- Records Monitoring: Maintain lists of key contacts for each account and complete files/records of clients assigned, filing reconciliation and customer profiles obtained through phone or client visit for future reference and in cases where AR Analyst is on leave or on field assignment. Prepare and send dunning/collection letters for three consecutive months if payments have not been made within a month to remind clients of outstanding balances.
Quality Management: Comply with all corporate policies and procedures and AR Standard Operating Procedures. Suggest process improvement efforts to ensure high and consistent standards of service across AR Finance.
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