Customer Service and Support Liaison

3 days ago


Makati City, National Capital Region, Philippines Jocsoncollege Full time
Customer Service and Support Role

We are looking for a highly motivated and customer-focused Customer Service and Support Liaison to join our team at Jocson College. In this role, you will be responsible for providing exceptional customer service, handling patient inquiries, and managing patient-related matters.

Main Duties:

  1. Respond to patient inquiries and concerns in a timely and professional manner.
  2. Provide personalized support to patients and their families.
  3. Manage patient complaints and feedback in a fair and transparent manner.
  4. Collaborate with healthcare professionals to ensure seamless patient care.

Requirements:

  • Bachelor's degree in a relevant field such as Business Administration or Hospitality Management.
  • Strong background in Customer Service with excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment with multiple priorities.


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