Customer Support Liaison

5 days ago


Makati City, National Capital Region, Philippines Multi-Mach International Incorporation Full time

Role Description


The Customer Support Liaison will serve as the primary point of contact for our clients, providing them with information and support to access community services. This individual will also be responsible for advocating for clients' interests and resolving any issues that may arise during service delivery.



Key Responsibilities



  • Advocate for clients' interests
  • Provide information and support to clients to access community services
  • Respond to any issues that occur during the delivery of services
  • Maintain accurate records of client service interactions
  • Stay current on new services being developed
  • Evaluate the quality of all services and identify areas for improvement


Requirements



  • Minimum of one (1) year experience in a similar role
  • Bachelor's degree in Business Administration or a related field
  • Strong work ethic and excellent communication skills
  • Ability to work effectively in a fast-paced environment


About Us


Multi-Mach International Incorporation is a customer-focused organization that prioritizes building strong relationships with our clients. We strive to deliver exceptional service and value their loyalty and trust.



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