Remote Technical Support Specialist

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱400,000 - ₱800,000
Job Opportunity: Remote Support Expert

This is an exceptional opportunity to contribute to our remote team as a Support Analyst and drive results with innovative Smart Grid solutions.

Key Responsibilities:
  • Resolve customer support tickets promptly and efficiently.
  • Effectively troubleshoot complex technical issues related to SQL, Linux, networking, and VPNs.
  • Collaborate closely with utility clients to deliver outstanding outcomes.
  • Provide on-call/holiday support when required.
Requirements:
  • Minimum 4 years of experience in SQL, production environments, and client support.
  • Proficiency in Linux OS support and network administration.
  • Familiarity with relational databases such as Oracle/PostgreSQL.
  • Strong communication and problem-solving skills.
Nice to Have:
  • Cloud systems, Java/JSP/jQuery knowledge, or Salesforce admin experience.
  • Utility industry or Smart Grid exposure.
  • ITIL/ITSM background.

Take advantage of fully remote work opportunities, along with comprehensive health & life insurance, lifestyle rewards program, gratuity, and more.



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