Global Service Delivery Expert

1 day ago


Angeles City, Central Luzon, Philippines beBeeEngineering Full time $100,000 - $120,000
Job Overview

The role of a Managed Services Engineer is pivotal in delivering superior service to business customers worldwide.

Key Responsibilities:
  • Provide end-to-end support for customers with a focus on SDWAN, Internet, and related services.
  • Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
  • Support the provisioning and onboarding of new customers for managed services.
  • Collaborate with vendors to resolve support issues and ensure smooth service delivery.
  • Own support issues from start to resolution, ensuring customer satisfaction through clear communication and expert problem-solving.


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