Global Compliance Expert
3 days ago
We are a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping our clients represent, protect, and grow their brands.
Our cloud-based infrastructure serves clients in various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
We support a global workforce of approximately 45,000 employees across twenty-three locations in twelve countries, embracing a culture that prioritizes employee well-being.
Key Responsibilities:- We oversee and manage a team of compliance auditors, providing guidance, coaching, and support to ensure operational processes, procedures, and performance comply with security regulations.
- We develop and implement preventive audits and checkpoints for potential red flags, suspicious activities, and fraudulent transactions.
- We track, analyze, publish, and review weekly and monthly audit and compliance reports with relevant stakeholders.
- You must have at least 3 years of working experience in customer experience operations and management roles.
- You should possess skills in leading and managing an operations team.
- A good track record of meeting and delivering targets is essential.
- Great verbal and written communications skills are required.
- An aptitude for multi-tasking and working in a fast-paced environment is necessary.
We offer competitive salaries and comprehensive benefits. Our culture encourages internal mobility and professional growth across the organization.
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