Customer Service Ambassador
1 month ago
We are seeking an experienced Customer Service Representative to join our team at THE SKIN LAUNDRY CORP. As a key member of our customer-facing team, you will play a critical role in delivering exceptional customer experiences and driving business growth.
About the RoleThis is a fantastic opportunity for a customer-focused individual who is passionate about providing world-class service and support. You will be responsible for managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
As a seasoned professional, you will work directly with customers to provide assistance, resolve complaints, answer questions, and identify opportunities to upsell and cross-sell our products.
In addition to your excellent communication and interpersonal skills, you will possess a strong ability to analyze complex situations, think critically, and provide effective solutions.
Key Responsibilities- Manage incoming calls and customer service inquiries in a timely and efficient manner
- Generate sales leads that develop into new customers through proactive outreach and relationship-building
- Identify and assess customer needs to achieve satisfaction and drive repeat business
- Work directly with customers to provide assistance, resolve complaints, and answer questions
To succeed in this role, you will need:
- A minimum of 1 year of experience in customer service or a related field
- Excellent communication and interpersonal skills
- A strong ability to analyze complex situations and think critically
- A proven track record of delivering exceptional customer experiences and driving business growth
At THE SKIN LAUNDRY CORP, we offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, as well as a comprehensive benefits package and opportunities for career advancement.
We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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