Customer Service Ambassador

1 day ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time

Gratitude Philippines is seeking a Customer Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.

About the Role:

We are looking for a highly skilled and experienced customer service professional who can handle voice and tech inquiries with ease. The ideal candidate will have strong verbal and written English communication skills and be able to work effectively in a fast-paced environment.

Responsibilities:

  • Handle multiple client inquiries simultaneously
  • Provide accurate and timely resolutions to client concerns
  • Collaborate with internal teams to resolve complex issues
  • Meet or exceed performance metrics and targets

Requirements:

  • College level education
  • 2 years cumulative BPO experience handling voice and tech inquiries
  • Strong verbal and written English communication skills
  • Able to work in rotating shifts (morning, mid, & night shifts)

Benefits:

  • Salary Package up to PHP 30,000 per month
  • Virtual Recruitment: All processes will be done remotely - Phone interviews & Online assessments

Working Location:

Ortigas Center, Pasig City



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