
Administrative Support Specialist
2 days ago
This role is responsible for providing administrative support to the business, focusing on operations management.
Key Responsibilities:- Manage daily email filtering and responses using existing Outlook filing system
- Screen and filter incoming phone calls, utilizing software tools to rank and prioritize communications
- Coordinate daily scheduling for subcontractors, materials delivery, and internal/external client confirmations
- Support estimation processes by following up with part-time estimator on delivery commitments and deadlines
- Assist with variation estimate processes including sketch preparation, documentation, and support tasks
- Manage CRM pipeline during transition to Smarter websites platform
- Filter and qualify incoming leads to identify genuine prospects versus tire-kickers
- Support social media marketing initiatives and lead generation activities
- Maintain consistent marketing activities and publications during peak operational hours
- Create and maintain standard operating procedures (SOPs) and checklists for all business processes
- Track costs and project allocations accurately in existing Excel systems
- Ensure proactive communication with clients regarding project updates and potential delays
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Administrative Support Specialist
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Administrative Support Specialist
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