Chief Expert Advisor

1 day ago


Palayan City, Central Luzon, Philippines beBeeSubject Full time ₱800,000 - ₱1,200,000
Leadership Opportunity

We are seeking a driven and self-motivated professional to join our team as a Subject Matter Expert (SME). As an SME, you will play a key role in empowering our staff with fundamental skills and knowledge.

Key Responsibilities:
  • Empower the Work: Create and facilitate Huddle Sessions to equip staff with essential skills and knowledge.
  • Impact the Bottom Line: Monitor Associates and provide real-time feedback to ensure optimal performance.
  • Strengthen Relationships: Establish and maintain effective communication with clients and/or team members to understand needs, resolve issues, and meet expectations.
  • Take the Lead: Mediate interpersonal conflicts, motivate and inspire team members, and demonstrate leadership skills to drive improvements and resolution.
Qualifications:
  • Experience supporting online gaming, online betting/casino environments as a customer service line of business.
  • Excellent Data Mining skills.
  • Ability to think outside traditional roles to evaluate business implications.
  • Ability to interpret data, identify trends, and suggest improvements.
  • Strong verbal and written communication skills.
Requirements:
  • Must have FY24 PDP score of Exceed Most or Clearly Exceeds.
  • Tenure of at least 18 months.
  • No Active NDA.
Additional Information:

All your information will be kept confidential according to EEO guidelines.



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