
Data Quality Architect
2 days ago
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors.
The company has expanded its workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.
We understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, and mastering consistency in an ever-changing world.
Responsibilities- Drive the development and refinement of quality assurance processes and standard operating procedures.
- Establish comprehensive quality metrics that align with business objectives and industry standards.
- Review and refine annotation workflows to proactively identify risks and areas to increase efficiency and reduce errors.
- Lead in-depth data analysis to diagnose quality issues, assess the effectiveness of quality strategies, and uncover root causes of recurring errors.
- Develop and maintain dashboards that provide real-time insights into quality metrics and project performance.
- Prepare and deliver strategic quality reports to senior management and clients, articulating quality trends, risks, and improvement plans.
- Lead a team of Data Quality Analysts and provide mentorship, training, and expertise, fostering a culture of continuous improvement and accountability.
- Manage the configuration and integration of annotation and quality control tools.
- 3+ years of experience in data quality management, data operations, or related roles within AI/ML or data annotation environments.
- Proven track record in designing and executing quality assurance strategies for large-scale, multi-modal data annotation projects.
- Strong data-analysis skills, with the ability to interrogate large datasets, perform statistical analyses, and translate findings into actionable recommendations.
- Excellent communication skills, with experience presenting complex data and quality insights to technical and non-technical stakeholders.
- Familiarity with common data-analysis tools, such as Excel and Google Sheets.
- Prior experience in an agile or fast-paced tech environment with exposure to AI/ML pipelines.
- Experience in a managed services or vendor-driven environment.
- Familiarity with prompt engineering and large-language-model assisted workflows.
- Remote-first flexibility: Work from anywhere you're most productive.
- Every challenge is new: Work on first-of-their-kind problems at the frontier of AI safety.
- Visible impact: Your architectures directly influence how the world's leading AI teams mitigate risk.
- Room to grow: Build the solutions function from scratch and scale into leadership as revenue follows.
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