Service Delivery Coordinator

1 week ago

Pasig, National Capital Region, Philippines beBeeCustomer Full time $50,000 - $80,000
Job Overview

The Service Delivery Coordinator is a vital position that serves as the primary point of contact for clients, providing exceptional front desk support with a warm and professional demeanor via telephone.

Key Responsibilities
  • Answer incoming phone calls promptly and professionally
  • Route calls to the appropriate department or team member
  • Provide general information about services, processes, and company policies when applicable
  • Maintain accurate call logs and messages
Required Skills and Qualifications
  • Prior experience in receptionist, call center, or customer service roles (at least three years)
  • Excellent verbal communication and listening skills
  • Strong interpersonal skills with a pleasant and professional phone manner
  • Tech-savvy and comfortable with VoIP systems, call management software, and basic CRM tools
Benefits of Working with Us

We're a fast-growing team that values professionalism, positivity, and people-first support. You'll work with a world-class team that respects your time, values your contributions, and encourages growth.

We strive to create a supportive work environment where you can thrive and develop your skills. As a Service Delivery Coordinator, you'll have the opportunity to make a meaningful impact on our clients' experiences and contribute to our team's success.

About Our Team Culture

We're passionate about fostering a positive and inclusive team culture that promotes open communication, collaboration, and mutual respect. Our team members are dedicated professionals who share our vision of delivering exceptional service and making a difference in our clients' lives.

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