Operations Excellence Director

5 days ago


Manila, National Capital Region, Philippines 2GO Group Inc. Full time
Job Overview

The 2GO Group Inc. is seeking a highly skilled Operations Excellence Director to lead our service delivery team. As a key member of our leadership team, you will be responsible for driving operational excellence and ensuring that our services meet the highest standards.

You will work closely with our Ground & Gateway Operations teams to develop and implement strategies that improve service quality, reduce costs, and enhance customer satisfaction. Your expertise in performance improvement, data analytics, and operational support will be instrumental in identifying areas for improvement and implementing effective solutions.

Key Responsibilities
  • Develop and Implement Operational Strategies: Work with cross-functional teams to design and deploy strategic plans that drive operational excellence and improve service quality.
  • Analyze and Improve Performance Metrics: Develop and track key performance indicators (KPIs) to measure service quality, efficiency, and customer satisfaction.
  • Lead Cross-Functional Teams: Collaborate with Ground & Gateway Operations teams to achieve operational goals and objectives.
Qualifications
  • Bachelor's degree in Business, Engineering, Supply Chain Management, or a related field.
  • Minimum of 3-5 years of experience in logistics or operations, with expertise in performance improvement, data analytics, and operational support.
  • Strong leadership skills with experience in working with cross-functional teams.


  • Manila, National Capital Region, Philippines Kuehne + Nagel AS Full time

    Job Description:Join us as the Operational Excellence Director, where you will lead our System and Process function, driving efficiency and effectiveness throughout our operations.Your Key Responsibilities:Your primary focus areas include:Leading process analysis and continuous improvement initiatives.Implementing new systems and processes, ensuring seamless...


  • Manila, National Capital Region, Philippines UnifyCX Full time

    We are looking for an experienced Quality Director to join our team in Metro Manila, Philippines.The successful candidate will be responsible for leading the development and implementation of quality assurance strategies to ensure service excellence and compliance with client requirements.Main Responsibilities:Develop and Implement Quality Strategy:...

  • Operations Director

    3 days ago


    Manila, National Capital Region, Philippines Robinsons Land Corporation Full time

    Operations Director Job Summary:We are seeking an experienced Operations Director to lead our team and drive business growth through effective operations management. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership, communication, and problem-solving skills.Key Responsibilities:Develop and...


  • Manila, National Capital Region, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full time

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...

  • Operational Director

    10 hours ago


    Manila, National Capital Region, Philippines Shopee Full time

    Shopee is seeking a highly skilled Operational Director to oversee daily hub operations, ensuring smooth and efficient functioning.The ideal candidate will have held a leadership role in a division or team within a logistics or hub environment and possess a minimum of 4 years experience in Supply Chain & Logistics Industry.The successful Operational Director...

  • Operations Director

    10 hours ago


    Manila, National Capital Region, Philippines Cartrack Full time

    We are looking for an experienced Operations Director to lead our operations team. As a strategic leader, you will be responsible for driving operational excellence, improving processes, and enhancing customer experiences.Your primary focus will be on developing and implementing strategies to drive business growth, improving customer satisfaction, and...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    Job DescriptionThe Deputy Director General will support the Director General in overseeing ADB's regional operations. This includes providing strategic leadership, building partnerships, and overseeing the monitoring of economic, social, and political situations of the region.Provide strategic leadership to ADB on operations in the region and the regional...


  • Manila, National Capital Region, Philippines The Next Education Consultancy - Kathmandu Full time

    Director of Daily OperationsThe Next Education & Migration Services is a leading global organization that provides education and migration services. Established in 2005, we have expanded to multiple locations, including Nepal, Australia, Sri Lanka, and the Philippines.We are looking for a Director of Daily Operations who can manage teams, develop strategies,...


  • Manila, National Capital Region, Philippines The Next Education Consultancy - Kathmandu Full time

    Operations Director and StrategistThe Next Education & Migration Services is a dynamic organization that provides education and migration services to students and professionals worldwide. With a strong presence in Nepal, Australia, Sri Lanka, and the Philippines, we are committed to delivering exceptional results.We are seeking an experienced Operations...

  • Operations Director

    10 hours ago


    Manila, National Capital Region, Philippines Shopee Full time

    Job OverviewWe are seeking an experienced Operations Director to lead our hub operations team.The successful candidate will have a strong background in logistics and supply chain management, with experience in overseeing daily hub operations and ensuring smooth functioning.This role involves leading team briefings, conducting weekly staff meetings, and...


  • Manila, National Capital Region, Philippines Ifelse Philippines Full time

    About UsIfelse Philippines is a dynamic organization that values innovation, excellence, and teamwork. We are committed to delivering exceptional results and making a positive impact in the industry.We offer a competitive salary package, excellent benefits, and opportunities for professional growth and development. Our team is passionate about what we do,...


  • Manila, National Capital Region, Philippines Sagan Recruitment Full time

    About Sagan Recruitment:We are an exclusive membership community connecting top executives, founders, and CEOs with international talent. Our mission is to bridge the gap between global talent and US-based businesses, unlocking a world of career possibilities.The Operations Manager will be responsible for managing and enhancing marketing, transaction...

  • Operations Director

    9 hours ago


    Manila, National Capital Region, Philippines Shopee Full time

    Job Title: Operations DirectorWe are seeking an experienced Operations Director to oversee daily hub operations at Shopee. This role involves ensuring smooth and efficient functioning, adherence to established procedures, policies, and regulations.Main Responsibilities:Lead team briefings and conduct weekly staff meetings to discuss key performance...

  • Operations Director

    3 days ago


    Manila, National Capital Region, Philippines Private Advertiser Full time

    About the RoleWe are looking for a skilled Operations Director to join our team at The Private Advertiser. This role will involve leading our operations team, developing quality assurance protocols, and improving process efficiency.ResponsibilitiesDevelop and implement quality assurance protocols to ensure operational excellence.Collaborate with...

  • Operations Director

    3 days ago


    Manila, National Capital Region, Philippines FPD Asia Property Services, Inc. Full time

    Company OverviewFPD Asia Property Services, Inc. is a leading provider of property management services. We offer a wide range of services designed to meet the needs of our clients. Our team of experienced professionals is dedicated to delivering exceptional results and providing top-notch customer service.About the RoleWe are seeking a highly skilled and...

  • Operations Director

    2 days ago


    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Job SummaryWe are seeking a highly motivated Operations Director to lead our operations team.Key ResponsibilitiesTeam Management: Oversee daily activities of the delivery team, providing direction and guidance as needed.Client Support: Passionately deliver client milestones and SLAs, including support/maintenance programs or development work.Resource...


  • Manila, National Capital Region, Philippines Titanomachy, Inc. Full time

    Job DescriptionThe Retail Associate Director ensures overall excellence in brick-and-mortar locations across all aspects with a strong emphasis on sales strategy, profitability, inventory management, people management, operational excellence, and customer service.Possesses a Bachelor's DegreeManagerial Experience in Corporate Retail or the Service Industry...


  • Manila, National Capital Region, Philippines Unilever Full time

    Business Operations Director - Major Accounts GroupWe are seeking a highly experienced and skilled Business Operations Director to join our team in Manila.In this role, you will be responsible for leading the operational aspects of the major accounts group, including field operations, logistics, and supply chain management.Main ResponsibilitiesLead the...

  • Operations Director

    5 days ago


    Manila, National Capital Region, Philippines Bravissimo Resourcing, Inc. Full time

    Job Opportunity: Senior Operations Director, ManilaAbout Bravissimo Resourcing, Inc.We are a leading recruitment agency specializing in providing top talent to various industries. Our team of experts is dedicated to delivering exceptional results and building long-term relationships with our clients.Job Description:The Senior Operations Director will be...


  • Manila, National Capital Region, Philippines Bravissimo Resourcing, Inc. Full time

    Senior Operations Director RoleWe are seeking an experienced Senior Operations Director to join our team in Manila. As a key member of our leadership team, you will play a crucial role in driving the success of our business units.Responsibilities:The Senior Operations Director will be responsible for:Developing and implementing operational strategiesManaging...