
Support Operations Assistant
4 days ago
Job Title:
Support Operations Coordinator">- Administrative Support
- Work Onsite: Bridgetowne, Quezon City
- Monday to Friday | 8 AM to 5 PM Manila time
- Occasional: Tuesday to Saturday | 7 AM to 4 PM
Responsibilities:
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- Communication Management: Respond to emails and texts on behalf of the General Manager, filtering important messages and providing concise summaries.">
- Administrative Tasks: Prepare reports and documents as needed, including sales data analysis, staff schedules, and inventory reports and data entry.">
- Project Coordination: Assist with project management by tracking deadlines, assigning tasks to relevant team members, and following up on progress.">
- Customer Service Support: Handle customer inquiries directed to the online business, providing timely and professional responses using our scripts.">
- Staff Management Support: Coordinate staff onboarding paperwork, schedule team meetings, and provide general administrative support.">
- Research and Data Gathering: Conduct market research, gather competitor information, and compile relevant data for the General Manager's decision-making.">
- Online Platform Management: Assist in updating and maintaining the store's online presence, including social media accounts, emails, and website content as provided.">
Qualifications:
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- Strong customer service orientation (
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