Customer Experience Coordinator

19 hours ago

Davao City, Davao, Philippines beBeeExceptional Full time ₱45,000
Executive Support Specialist

Empowering Human Connections with AI-Driven Precision, you will play a pivotal role in ensuring seamless tech execution by coordinating across global teams, maintaining compliance, supporting executive needs, and optimizing operations within a pioneering customer experience management platform.

Key Responsibilities
  • Provide high-level support to the CTO and executive team, including proactive calendar, inbox, and travel management
  • Coordinate and prioritize complex meeting schedules across multiple time zones and stakeholders
  • Track and follow up on key projects, action items, and deliverables across technical departments
  • Prepare agendas, take accurate minutes, and coordinate follow-ups for leadership, project, and board meetings
  • Draft and proofread internal and external communications, reports, presentations, and technical documents
  • Liaise with Software Development, DevOps, Operations, Support, Data, and QA teams to ensure smooth operational execution
  • Support onboarding and offboarding processes for technology and operations staff in coordination with People & Culture and IT
  • Maintain compliance documentation such as ISO27001 and GDPR, and manage vendor contracts and renewals
  • Conduct research, prepare briefs on industry trends, and compile data for executive decision-making
  • Identify opportunities to streamline processes, solve problems, and improve team productivity
What We Look For

We seek an exceptional candidate with:

  • At least 5 years of experience supporting senior executives or technical leaders
  • Excellent organizational and time-management skills with the ability to handle competing priorities
  • Exceptional communication and interpersonal abilities for stakeholder engagement at all levels
  • Advanced proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)
  • Strong stakeholder management and coordination skills
  • Comfortable participating in technical and product-focused discussions
  • High level of discretion, integrity, and professionalism when handling sensitive information
About This Opportunity

Join a team that values camaraderie, excellence, and growth. As one of the leading companies in the industry, we offer stability and exciting career opportunities with competitive compensation, international clients, and a work culture focused on collaboration and innovation.

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