Japanese Keigo Bilingual Customer Support Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱900,000 - ₱1,200,000
Job Overview

This is a full-time customer support position for a leading organization, requiring strong communication skills in Japanese. The ideal candidate will have experience in bilingual customer support and proficiency in formal Japanese (Keigo). They will be responsible for handling customer inquiries via email, phone, and internal tools.

Key Responsibilities
  • Provide professional responses to customer support tickets
  • Master product knowledge and stay updated with new features and policies
  • Troubleshoot technical issues reported by customers
Requirements
  • Advanced English language skills, written and spoken
  • Strong attention to detail and problem-solving skills
  • Ability to work with minimal supervision and handle challenging conversations
Benefits
  • Competitive compensation based on experience
  • Hybrid workplace arrangement
  • Opportunities for training and development
Equal Opportunity Employer

The organization is committed to diversity and inclusion, providing equal opportunities to all qualified applicants regardless of their background or characteristics.

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