
Payment Fraud Prevention Specialist
17 hours ago
The risk management team is seeking an expert to monitor and mitigate financial risks, investigate suspicious transactions, and review Hero processing activity.
About the Role- Utilize internal and external risk monitoring tools to track Heroes' credit card processing activities
- Respond to Heroes' inquiries regarding Risk Management & disputes via email & chat support
- Ensure a high-quality customer experience while protecting against potential financial losses
- Complete thorough risk assessments & reviews to ensure compliance with industry standards and minimize fraud & credit risk
- Review and understand documentation provided by Heroes
- Perform other ad-hoc risk-related duties as assigned
- Minimum 2 years of experience in payments risk industry; background specific to financial services is beneficial
- A self-motivated individual with analytical skills and a hunger for knowledge
- High attention to detail and ability to multitask
- Comfortable making informed decisions in a fast-paced environment
- Collaborative team player with a strong sense of teamwork
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