Fraud Prevention Leader

1 day ago

Antipolo City, Calabarzon, Philippines beBeePrevention Full time ₱3,750,000 - ₱4,500,000

We are seeking a seasoned professional to lead our fraud prevention efforts.

Job Description

The ideal candidate will possess a deep understanding of US banking regulations and have extensive experience in customer-facing roles within depository accounts. They will be responsible for identifying and resolving complex fraud issues, as well as designing and implementing effective fraud prevention policies and procedures.

Additionally, they will work closely with other departments to ensure seamless communication and collaboration. The successful candidate will be able to demonstrate superb communication, problem-solving, and analytical skills, as well as the ability to think critically and make sound decisions.

  • Responsibilities:
  • Responding to customer inquiries in a timely and effective manner
  • Identifying and resolving fraud and risk issues
  • Designing and modifying fraud prevention policies and procedures
  • Auditing, coaching, and training junior level staff
  • Collaborating with other departments
  • Reviewing customer account opening applications
  • Tracking customer experiences across online and offline channels
Required Skills and Qualifications
  • Experience: At least 5 years of experience in a similar role, preferably with a top 25 depository US Financial Institution
  • Knowledge: In-depth knowledge of US Banking regulations as it pertains to fraud
  • Skills: Working knowledge of MS Excel / Google Sheets; basic SQL knowledge strongly preferred
  • Certifications/Awards: Bachelor's Degree or comparable work experience in financial services
Benefits
  • Health Insurance
  • Remote Work Opportunity
Others
  • Seniority Level: Mid-Senior level
  • Employment Type: Full-time
  • Job Function: Finance and Sales
  • Industries: Outsourcing and Offshoring Consulting

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