Risk Management Specialist

9 hours ago

Paranaque City, Calabarzon, Philippines beBeeRiskAssessment Full time $20,800

Job Title: Risk Management Specialist

Key Responsibilities:
  • Conduct in-depth analysis of high-risk transactions to safeguard e-commerce operations.
  • Identify and flag suspicious patterns in customer behavior to prevent fraudulent activities.
  • Monitor multiple payment gateway systems to ensure seamless customer experiences.
Customer Trust Protection:
  • Handle sensitive customer interactions with discretion and maintain confidentiality.
  • Conduct confidential account reviews to resolve complex situations.
System & Policy Enhancement:
  • Contribute to improving fraud prevention systems to stay ahead of threats.
  • Document and update internal security protocols to ensure compliance.
Compliance & Reporting:
  • Maintain detailed records of fraud cases to track progress.
  • Ensure adherence to internal policies and regulatory requirements.
Requirements:
  • Minimum 3 years of experience in customer experience or similar roles.
  • Proven track record in fraud analysis or risk management.
  • Experience with e-commerce or consumer packaged goods (CPG) industry.

Key Skills: Fraud detection, risk assessment, pattern recognition, data analysis, process improvement.

Work Setup: Remote position. Must have a reliable internet connection and a quiet workspace. Required to provide own computer with Intel Core i5 or higher operating system.

Working Hours: US Business Hours (specific schedule TBD). Occasional weekend availability for urgent matters. 40 hours per week.

Compensation: $5 per hour.

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