Remote Customer Support Specialist

4 hours ago


Province of Palawan, Mimaropa, Philippines beBeeCustomerSupport Full time $40,000 - $60,000

Job Opportunity:

We are seeking a customer-focused professional to provide top-notch support to customers via various communication channels.

The ideal candidate will possess excellent interpersonal skills, at least 1 year of experience with Shopify and Gorgias, and the ability to work independently handling multiple conversations simultaneously.

As a valued member of our team, you can expect a competitive compensation package, generous time off, and comprehensive health insurance in a fully remote setup.

Responsibilities:
  • Respond to customer inquiries via chat, email, or phone
  • Utilize Gorgias and Shopify to efficiently manage tickets and provide prompt support
  • Stay updated on product knowledge and support best practices
Requirements:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with Shopify and Gorgias
  • Ability to work independently and handle multiple conversations concurrently


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