
Logistics Professional
1 week ago
As a logistics professional, the primary objective is to provide exceptional customer service for clients in the US.
You would oversee the entire shipment process from order placement to delivery, collaborating closely with client-facing teams and internal stakeholders.
This role plays a critical part in the business's success and growth, ensuring seamless operations and timely issue resolution.
If you enjoy working in a dynamic environment with a collaborative team and a company committed to continuous learning and improvement, then this opportunity may be suitable for you.
Key Responsibilities:
- Ensure timely and efficient shipment of products through our network (both imports and exports), including intermodal movements.
- Collaborate with clients to understand their requirements and preferences, adhering to their standard operating procedures.
- Respond promptly to client escalations, working with internal teams to resolve issues quickly and maintain smooth operations.
- Evaluate shipment metrics to ensure consistency with client expectations.
- Build relationships with external partners and stakeholders to facilitate successful shipment lifecycles.
Requirements:
- A minimum 3 years experience in logistics, freight forwarding, or supply chain management.
- Excellent communication, interpersonal, and organizational skills.
- Ability to react swiftly while maintaining focus and attention to detail.
- Embracing change and adapting to new processes and technologies.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and PP.
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