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Technical Support Specialist

1 month ago

Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time
Job Summary

We are seeking a highly skilled Technical Support Representative to join our team at Talent Outsourcing Channel Solutions. As a Technical Support Representative, you will be responsible for providing exceptional customer service to our existing clients, answering customer support calls, updating client databases, and promoting other products and services when necessary.

Key Responsibilities
  • Provide excellent customer service to existing clients
  • Answer customer support calls
  • Update client database whenever necessary
  • Promote other products and services whenever necessary
Requirements
  • At least 1 year of call center experience
  • High school diploma or equivalent; additional education or training in customer service is a plus
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays
  • Amenable to work on site
  • Must be fully vaccinated
What We Offer
  • Salary plus high incentives and company bonuses
  • Paid training
  • HMO benefits
  • Government-mandated benefits
  • Night differential
  • Paid leaves and many more