Technical Support Specialist
1 month ago
We are seeking a highly skilled and experienced Front-end Technical Support Specialist to join our team at Sixeleven Global Services & Solutions, Inc. As a key member of our technical support team, you will be responsible for providing top-notch technical support and solutions to our customers.
Responsibilities:- Diagnose and resolve complex technical issues related to front-end technologies such as JavaScript, Rx.JS, and WordPress.
- Provide timely and effective solutions to customers, ensuring high levels of satisfaction.
- Maintain a strong commitment to quality and customer service, with a focus on delivering exceptional results.
- Collaborate with cross-functional teams to identify and resolve technical issues.
- Stay up-to-date with the latest front-end technologies and trends, and apply this knowledge to improve our technical support services.
- Excellent English communication skills.
- Strong problem-solving skills and ability to think critically.
- Experience with front-end technologies such as JavaScript, Rx.JS, and WordPress.
- Familiarity with AWS and other cloud-based services.
- Strong commitment to quality and customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Competitive commissions and bonuses.
- Attractive perks and benefits to enhance your work-life balance.
- A supportive work environment focused on growth and development.
- Opportunities for career advancement within the company.
- Comprehensive training to ensure your success.
- Company events and team-building activities.
Sixeleven Global Services & Solutions, Inc. is a Filipino-owned, Davao-Based, solution-oriented contact center designed to provide quality services in Sales, Marketing, and Customer Support.
We started in 2005 with only 20 seats and have since grown to over 5,000 seats. Our yearly growth and success are a testament to our drive and capability to guarantee that client goals are met.
We believe in more than just hiring; we focus on nurturing our team members to grow in their areas of influence.
With a strong foundation of job stability and clear paths for career advancement, we pride ourselves on creating a unique environment where you will feel part of a team and not just an employee.
Come and join our success
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