TSR - Technical Support Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Neks Job Philippines Full time

**Job Summary**

We are seeking a highly skilled TSR - Technical Support Representative to join our team at Neks Job Philippines. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.

**Key Responsibilities:**

  • Answering Incoming Calls: You will be the first point of contact for our clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Sorting Out Inquiries: You will use your excellent communication skills to clarify customer requests and ensure that their needs are met.
  • Developing Accurate Files: You will maintain accurate records of customer interactions, using your organizational skills to keep our systems up-to-date.
  • Delivering Outstanding Service: You will consistently deliver a high level of service, ensuring that our clients feel valued and supported.

**Requirements:**

  • Education: High School or equivalent
  • Communication Skills: Excellent English communication skills
  • Customer Service Skills: Excellent customer service, problem-solving, and multitasking skills
  • Computer Skills: Superb computer skills

**Why Choose Us?**

We offer a competitive salary, paid training, and opportunities for career development and advancement. Join our team and take the first step towards a rewarding career in customer service.

**Why Neks Job Philippines?**

We are a dynamic and growing company, committed to delivering exceptional service to our clients. We value our employees and offer a positive and supportive work environment.

**What We Offer:**

  • Competitive salary
  • Paid training
  • Opportunities for career development and advancement
  • Leave credits
  • Insurance coverage
  • HMO


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