TSR - Technical Support Representative
2 weeks ago
**Job Summary**
We are seeking a highly skilled TSR - Technical Support Representative to join our team at Neks Job Philippines. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.
**Key Responsibilities:**
- Answering Incoming Calls: You will be the first point of contact for our clients, responding to their inquiries and resolving their issues in a timely and professional manner.
- Sorting Out Inquiries: You will use your excellent communication skills to clarify customer requests and ensure that their needs are met.
- Developing Accurate Files: You will maintain accurate records of customer interactions, using your organizational skills to keep our systems up-to-date.
- Delivering Outstanding Service: You will consistently deliver a high level of service, ensuring that our clients feel valued and supported.
**Requirements:**
- Education: High School or equivalent
- Communication Skills: Excellent English communication skills
- Customer Service Skills: Excellent customer service, problem-solving, and multitasking skills
- Computer Skills: Superb computer skills
**Why Choose Us?**
We offer a competitive salary, paid training, and opportunities for career development and advancement. Join our team and take the first step towards a rewarding career in customer service.
**Why Neks Job Philippines?**
We are a dynamic and growing company, committed to delivering exceptional service to our clients. We value our employees and offer a positive and supportive work environment.
**What We Offer:**
- Competitive salary
- Paid training
- Opportunities for career development and advancement
- Leave credits
- Insurance coverage
- HMO
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