Customer Experience Director

5 days ago


Davao City, Davao, Philippines RAAMDA-MAMPARO HARDWARE AND CONSTRUCTION SUPPLY Full time

We are looking for a talented Store Manager to join our team at Raamda-Mamparo Hardware and Construction Supply.

Job Description

The successful candidate will be responsible for:

  1. Sales Strategy:
  • Develop and implement sales strategies to increase revenue and market share
  • Monitor and analyze sales data to identify trends and areas for improvement
Customer Service:
  • Deliver exceptional customer service and support
  • Resolve customer complaints and issues promptly and effectively
Team Development:
  • Lead, motivate, and develop a high-performing sales and customer service team
  • Identify training needs and provide coaching to enhance team performance
Requirements:
  1. Education and Experience:
  • High school diploma or equivalent; Bachelor's degree in Business Administration or a related field preferred
  • Proven experience as a Store Manager or in a similar retail management role
Skills and Competencies:
  • Excellent leadership, communication, and interpersonal skills
  • Strong analytical and problem-solving abilities


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