Customer Experience Director
5 days ago
We are looking for a talented Store Manager to join our team at Raamda-Mamparo Hardware and Construction Supply.
Job DescriptionThe successful candidate will be responsible for:
- Sales Strategy:
- Develop and implement sales strategies to increase revenue and market share
- Monitor and analyze sales data to identify trends and areas for improvement
- Deliver exceptional customer service and support
- Resolve customer complaints and issues promptly and effectively
- Lead, motivate, and develop a high-performing sales and customer service team
- Identify training needs and provide coaching to enhance team performance
- Education and Experience:
- High school diploma or equivalent; Bachelor's degree in Business Administration or a related field preferred
- Proven experience as a Store Manager or in a similar retail management role
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and problem-solving abilities
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