Customer Experience Manager

5 days ago


Davao City, Davao, Philippines panasonic bajada branch Full time

We are looking for a highly motivated and results-driven Customer Service Supervisor to join our team at Panasonic Bajada Branch.

Job Description

The successful candidate will have a proven track record of delivering exceptional customer service, leading high-performing teams, and driving business growth.

In this role, you will be responsible for managing a team of customer service representatives, providing guidance and support to ensure seamless customer experiences.

You will also be responsible for analyzing customer feedback, identifying areas for improvement, and implementing changes to enhance customer satisfaction and loyalty.

Your key objectives will include:

  • To lead a high-performing team of customer service representatives.
  • To develop and implement strategies to improve customer experience and increase customer retention.
  • To provide coaching, training, and feedback to team members to enhance their skills and performance.

  • Customer Service

    1 day ago


    Davao City, Davao, Philippines 530 Customer Solutions Full time

    Are you looking for a challenging and rewarding career that offers the flexibility to work from home?As a CUSTOMER SERVICE & SALES REPRESENTATIVE at 530 Customer Solutions, you'll have the opportunity to work with a dynamic team and provide exceptional customer service to our clients.To succeed in this role, you'll need:Proven experience in BPO and...


  • Davao City, Davao, Philippines Much given foods corporation Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Ambassador of Excellent Service to join our team at Much Given Foods Corporation.About the RoleThis role is responsible for providing exceptional customer service, promoting services and programs, and maintaining a thorough knowledge of company offerings.The ideal candidate will possess...


  • Davao City, Davao, Philippines 4brothers Enterprises Full time

    About the PositionWe are seeking a Customer Experience Coordinator to lead our store team in delivering exceptional customer experiences and achieving sales targets.Key AccountabilitiesDevelop and implement customer service strategies to drive customer satisfaction and loyalty.Lead and motivate staff to deliver excellent customer experiences and achieve...


  • Davao City, Davao, Philippines HTZ Fashion Boutique Full time

    OverviewAs a Customer Experience Associate at HTZ Fashion Boutique, you will be responsible for delivering outstanding customer service, assisting customers with product selection, and maintaining a welcoming store environment.You will work closely with the team to ensure seamless day-to-day operations, provide expert advice on products, and support...


  • Davao City, Davao, Philippines Hertzman Co. Full time

    Job DescriptionAbout Our TeamWe are a fast-paced and dynamic retail team dedicated to delivering exceptional customer experiences and building strong relationships with our customers and community.Key ResponsibilitiesAssist customers with product selection, answer questions, and provide detailed product information to enhance the shopping experience.Process...


  • Davao City, Davao, Philippines Cyberbacker Careers Full time

    Cyberbacker Careers seeks a highly organized and detail-oriented Sales Coordinator to assist the sales team with administrative tasks, scheduling meetings, and maintaining client records. Key Responsibilities include preparing sales materials and presentations, scheduling meetings with clients, updating customer databases, and providing administrative...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    About TORCH Solutions">We are seeking a skilled and experienced Team Leader to join our dynamic team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. As a Team Leader, you will be responsible for leading and motivating a team of customer service professionals, ensuring high levels of customer satisfaction and operational...


  • Davao City, Davao, Philippines TRANS PILIPINAS POWER &AUTOMATION, INC. Full time

    As Support Team Lead at TRANS PILIPINAS POWER & AUTOMATION, INC., you will have the opportunity to make a real impact on our customers' experiences. We are seeking a skilled and experienced customer service professional to lead our support team and drive customer satisfaction.About the RoleThis role requires a strong understanding of customer service...


  • Davao City, Davao, Philippines Bighornlaw Full time

    Job OverviewKeller Williams Rivertown is seeking a highly motivated and organized Agent Services Team Lead to join our team. As a key member of our Market Center, you will provide exceptional support to our agents and ensure the smooth operation of our office.Key Responsibilities:Lead a team of support staff, providing guidance and oversight to ensure...


  • Davao City, Davao, Philippines Jen & Jennifer Store Full time

    At Jen & Jennifer Store, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be the face of our company, delivering exceptional customer service and creating a welcoming environment for all guests.About UsWe are a dynamic and fast-paced retail store that prides...


  • Davao City, Davao, Philippines Inchcape plc Full time

    As a key member of our team, you will play a crucial role in delivering exceptional customer experiences, ensuring that every interaction meets our high standards.Job OverviewPlan and coordinate service activities to meet customer needs and maximise departmental utilisation and profitability.Main ResponsibilitiesQualify customer requirements and build...


  • Davao City, Davao, Philippines ALPHABET SOUP INC. Full time

    We are seeking a Customer Experience Specialist to join our team at ALPHABET SOUP INC. The successful candidate will be responsible for delivering exceptional customer experiences and promoting our brand and products.Role DescriptionPromote and represent the brand positively to customers, social media, and public events, ensuring consistent communication of...


  • Davao City, Davao, Philippines Delibites Concepts Corporation Full time

    Delibites Concepts Corporation seeks a Customer Experience Specialist to deliver exceptional service to our customers.About the RoleGreet customers in a friendly and welcoming manner, creating a positive atmosphere for a memorable dining experience.Take accurate orders and provide menu recommendations, showcasing our culinary expertise and ensuring customer...


  • Davao City, Davao, Philippines Sagan Recruitment Full time

    Key QualificationsEducation: High school diploma or equivalent; a bachelor's degree is preferred.Experience: Minimum 2 years in customer service or support, preferably in a business process outsourcing (BPO) setting.Technical Skills: Proficiency in CRM systems (e.g., HubSpot, Zendesk) and communication tools (e.g., Slack, VOIP).Soft Skills: Strong verbal and...


  • Davao City, Davao, Philippines Inday Store Full time

    About the RoleThis Sales Staff position at Inday Store requires a skilled professional to promote and sell products to customers, focusing on delivering exceptional customer experiences and achieving sales targets.Main DutiesBuild strong relationships with customers to understand their needs and preferences, driving sales and loyalty.Stay up-to-date with...


  • Davao City, Davao, Philippines 530 Customer Solutions Full time

    At 530 Customer Solutions, we're committed to providing top-notch customer service and sales support from the comfort of your own home.We're seeking dedicated individuals with a strong work ethic and excellent communication skills to join our team as a Customer Service & Sales Representative.To be successful in this role, you'll need:Previous experience in...


  • Davao City, Davao, Philippines JANITH BALUT AND PENOY STORE Full time

    Our team at Janith Balut and Penoy Store prides itself on delivering exceptional customer experiences through our dedication to excellence and commitment to customer satisfaction.Job DescriptionAs a Store Staff member, your primary responsibility will be to create a positive and welcoming atmosphere within our store.Key Skills and QualificationsA high school...


  • Davao City, Davao, Philippines VGMM SARI SARI STORE Full time

    We are seeking a highly skilled and customer-focused individual to join our team as Store Staff. This role offers an exciting opportunity to develop your skills and knowledge in retail sales and customer service while working in a dynamic and fast-paced environment.About Our CompanyWe are a retail store dedicated to providing exceptional customer service and...


  • Davao City, Davao, Philippines ARMINA STORE Full time

    Company OverviewAt ARMINA STORE, we pride ourselves on providing exceptional customer experiences. Our commitment to excellence is driven by our dedicated team members who embody the spirit of service.Job DescriptionA Service Ambassador is the face of ARMINA STORE, ensuring that every interaction with our customers is positive and memorable. This role...


  • Davao City, Davao, Philippines 530 Customer Solutions Full time

    Are you a motivated and results-driven individual looking for a new challenge?As a Sales Professional at 530 Customer Solutions, you'll have the opportunity to work from home and provide exceptional customer service to our clients.To excel in this role, you'll need:Previous experience in BPO and salesExcellent English communication and writing skillsA...