Remote Customer Support Representative

1 day ago


Baguio City, Cordillera, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱1,000,000

Customer Support Specialist

We are looking for a talented and friendly individual to join our team as a Customer Support Specialist. This is an exciting opportunity to work in a fully remote environment, providing exceptional support to our customers via chat, email, or phone.

Key Responsibilities

  • Respond to customer inquiries in a professional and friendly manner, resolving issues efficiently and effectively.
  • Handle product information, order tracking, returns, and account concerns with ease.
  • Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support.

Requirements

  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Comfortable working independently and handling multiple conversations at once.
  • Empathetic, patient, and reliable when addressing customer concerns.
  • Team-oriented with a strong work ethic and attention to detail.

Benefits

  • A dynamic and supportive work environment.
  • The opportunity to grow your career in a fully remote environment.
  • A competitive salary and benefits package.

About Us

We believe that customer support is more than just answering questions — it's about building real trust with every interaction. Our ideal candidate is someone who loves helping others and wants to make a positive impact.



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