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Japanese Bilingual Customer Service Representative

2 weeks ago

Angeles City, Central Luzon, Philippines SuperStaff Full time

Job Description:

The successful candidate will be responsible for providing exceptional customer service to clients, handling inquiries, requests, and complaints related to flights, hotels, and travel packages. This includes working closely with internal teams to resolve issues and provide solutions, maintaining accurate records, and updating customer information as necessary.

Key Skills and Qualifications:

  • Fluent in Japanese and English.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Diploma 3 or Bachelor's Degree in a relevant field.
  • Minimum 1 year of experience in the travel industry.

Company Overview:

SuperStaff is a leading company in the travel industry, committed to providing exceptional service to our clients. We offer a dynamic and supportive work environment, opportunities for career growth and learning, and a comprehensive benefits package.