Business Transformation Senior Manager

3 days ago


Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time
Job Title: Business Transformation Senior Manager

Join our team at Manpower Core Group Inc. as a Business Transformation Senior Manager, where you will play a key role in driving process excellence and operational improvement across the organization.

About the Role:

We are seeking a seasoned professional with a strong background in business excellence, process improvement, and leadership to join our team. As a Business Transformation Senior Manager, you will be responsible for facilitating process improvement initiatives, building and delivering operational excellence training, and supporting the development and implementation of standardized processes.

Key Responsibilities:
  • Facilitate process improvement initiatives and assist business owners in improving existing process performance through analysis, experience, and employee input.
  • Build and deliver operational excellence training and coach on business excellence principles.
  • Assist in the creation, monitoring, measurement, and analysis of standardized processes.
  • Support the development and implementation of a formal management review of Key Performance/Operating results.
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
  • Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis.
  • Implement strategic quality direction into operational guidelines and practices.
  • Support ongoing expansion of the quality culture across the organization.
Requirements:
  • Local preferred - open to non-local.
  • Black Belt trained or certified with relevant experience in AI and RPA.
  • 15+ years of overall experience in business excellence under BPO or shared services industry.
  • At least 10 years of experience in leadership position.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.



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