Workforce Transformation Specialist

3 days ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Overview

TASQ Staffing Solutions is seeking a highly skilled Workforce Manager to join our team. As a Workforce Manager, you will be responsible for leading process transformation initiatives in operations and Workforce Management, with a focus on driving improvements and resolving issues.

Key Responsibilities
  • Process Transformation: Lead process transformation initiatives in operations and Workforce Management, with expertise in WFM applications.
  • Program Management: Manage programs with 5+ years of experience, ensuring effective time management and handling multiple schedules, meetings, and initiatives efficiently.
  • Communication: Develop strong verbal and written communication skills, with the ability to communicate clearly, constructively, and professionally.
  • Leadership: Demonstrate proven leadership skills, with the ability to drive improvements and resolve issues.
  • Team Collaboration: Build trust and professional relationships with employees and team members, with a strong team-player mentality.
  • Technical Skills: Proficiency in MS Office and ability to present professionally and effectively in front of large groups, including senior leaders.
  • Development Focus: Identify and address professional development needs and knowledge gaps.
Requirements
  • 5-7 years of process transformation experience in operations or Workforce Management, with expertise in WFM applications.
  • 5+ years of program management experience.
  • Strong verbal and written communication abilities.
  • Excellent analytical skills, with the ability to interpret data, identify trends, and propose improvements.
  • Proven leadership skills, with the ability to drive improvements and resolve issues.
  • Proactive in building trust and professional relationships with employees and team members.
  • Effective time management skills, with the ability to handle multiple schedules, meetings, and initiatives efficiently.
  • Proficiency in MS Office.
  • Ability to present professionally and effectively in front of large groups, including senior leaders.
  • Ability to identify and address professional development needs and knowledge gaps.


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