Business Transformation Leadership Role

4 weeks ago


Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time
Job Title: Business Transformation Senior Manager

Join our team at Manpower Core Group Inc. as a Business Transformation Senior Manager, where you will play a key role in driving business excellence and process improvement initiatives.

About the Role:

We are seeking a highly experienced and skilled Business Transformation Senior Manager to lead our business excellence initiatives. As a key member of our team, you will be responsible for facilitating process improvement, building and delivering operational excellence training, and assisting in the creation and monitoring of standardized processes.

Key Responsibilities:
  • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience, and employee input.
  • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles.
  • Assist in the creation, monitoring, measurement, and analysis of standardized processes.
  • Support the development and implementation of a formal management review of Key Performance/Operating results.
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
  • Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis.
  • Implement strategic quality direction into operational guidelines and practices.
  • Support ongoing expansion of the quality culture across the organization.
  • Communicate to key management stakeholders on salient quality issues and business opportunities.
Requirements:
  • Local preferred - open to non-local.
  • Black Belt trained or certified with relevant experience in AI and RPA.
  • 15+ years of overall experience in Business Excellence under BPO or Shared Services industry.
  • At least 10 years of experience in leadership position.

We offer a hybrid work setup with a mid-shift schedule and weekends off. Our team is based in Taguig Uptown Bonifacio, Taguig City.



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