Client Experience Specialist

5 days ago


Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

We're looking for a Senior Client Services Specialist who can identify continuous improvement techniques to resolve problems and improve customer experience or business outcomes. As a key member of our team, you'll execute all work to a high standard, acting as a role model and setting the standard for junior Service Consultants. You'll demonstrate a clear understanding of the cost of poor quality and perform administrative functions including research, investigation, and assessment.

You'll also proactively identify cross-skilling opportunities and participate in planning sessions with Team Leaders and Line Manager. Your technical skills will include proficiency in PC's, Avaya IP, MPhone, Config Manager, and Microsoft Office 2010. You'll support cash TB end-to-end processes and products, including FileActive, Transactive Global, CACHE Account Support, and Trade.



  • Makati City, National Capital Region, Philippines Cobden & Carter International Full time

    Cobden & Carter International is a leading provider of staffing solutions, and we are seeking an experienced Client Experience Specialist to join our team. In this role, you will be responsible for building long-term client relationships and ensuring exceptional service delivery.Key Responsibilities:Client Relationship Building: Develop and maintain strong...


  • Quezon City, National Capital Region, Philippines UTAK Full time

    Job OverviewWe are seeking a highly motivated and experienced leader to join our team as a Success Manager Lead. In this role, you will be responsible for developing and executing data-driven strategies for high-quality after sales support.Set and ensure the reach of relevant team KPIs to help maintain excellent performanceAct as a liaison between clients...


  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    **Job Title:** Client Experience AssociateOverview:We are seeking a highly skilled and dedicated Client Experience Associate to join our team. As a Client Experience Associate, you will play a vital role in ensuring that our clients receive exceptional support and service.About the Role:This is a fantastic opportunity for individuals who thrive in fast-paced...


  • Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

    Job OverviewWe are seeking a Client Support Specialist to provide exceptional customer service and support. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach.The key responsibilities include handling customer inquiries via various channels, providing information about products and services,...


  • Quezon City, National Capital Region, Philippines Two Fourteen Full time

    CUSTOMER SERVICE REPRESENTATIVE - SOLAR DIVISIONWe are seeking a highly skilled and motivated Customer Service Representative to join our Solar Division. In this role, you will be responsible for providing exceptional customer service and support to our Solar clients. Your primary focus will be on resolving customer issues and ensuring that our clients...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    CLIENT RELATIONSHIP SPECIALISTBecome a Key Player in Metrobank's SuccessWe prioritize building long-lasting relationships with our clients. As a Client Relationship Specialist, you will work closely with clients to identify their needs and provide tailored solutions. This role offers opportunities for professional growth and development within our...


  • Makati City, National Capital Region, Philippines Premium Megastructures Inc. Full time

    Premium Megastructures Inc. values its clients and is seeking a Client Relationship Specialist to join our team.About the RoleThe ideal candidate will have excellent communication skills and be able to build strong relationships with our clients.Key ResponsibilitiesProvide excellent account servicing.Answer queries for MQL and SQL.RequirementsExperience in...


  • Quezon City, National Capital Region, Philippines Max's Restaurant Full time

    Max's Restaurant is seeking a highly motivated Learning and Development Specialist to join our team.The successful candidate will have experience in the F&B Industry and possess strong organizational skills, with the ability to design and implement effective training programs.Responsibilities:Conduct client consultations, interviews, FGDs, document analysis,...


  • Makati City, National Capital Region, Philippines Smartpark Systems Solutions, Inc. Full time

    Are you passionate about delivering exceptional client experiences? Do you have a knack for multitasking and problem-solving? Become a Client Experience Coordinator with Smartpark Systems Solutions, Inc. and take your career to new heights!Key ResponsibilitiesCoordinate and facilitate client meetings, workshops, and other events.Develop and maintain...


  • Quezon City, National Capital Region, Philippines Prime@Technology Specialist, Inc. Full time

    Job Overview:At Prime@Technology Specialist, Inc., we are committed to delivering high-quality services to our clients. We are seeking an experienced Business Administration Professional to support our operations team.This is a fantastic opportunity to work in a fast-paced environment and contribute to the success of our organization. The successful...


  • Quezon City, National Capital Region, Philippines JobsAvenuePH Full time

    JobsAvenuePH is seeking an Employee Experience Specialist to join our team in Makati City. This is a full-time, on-site role working the graveyard shift.About the RoleThis HR professional will be responsible for creating a positive work environment, driving employee engagement and retention.As the Employee Experience Specialist, you will design and implement...


  • Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    About the Opportunity:We are seeking an experienced Senior Officer to join our Institutional Operations team in Manila. As a key member of our team, you will be responsible for delivering exceptional customer experience to ANZ's Platinum and Premium Institutional customers through phone and digital channels.Your key responsibilities will include providing...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    J-K Network Services: Your Partner in Excellence As a leading BPO company in the Philippines, we strive to deliver exceptional services to our clients across various markets. Our company profile highlights our expertise in providing solutions to business and institutional clients, ensuring their needs are met with precision and care.Job Responsibilities As a...


  • Quezon City, National Capital Region, Philippines Affinity Express Philippines Inc. Full time

    **Role Overview:**We are seeking an experienced Customer Service Specialist to join our team at AffinityX, a member of the Ayala Group of Companies. As a key player in our digital marketing solutions, you will be responsible for providing exceptional customer experiences through effective communication and content creation.Responsibilities:Contact clients,...


  • Quezon City, National Capital Region, Philippines PeopleMatter PH Full time

    ResponsibilitiesMaintain and build strong, long-term relationships with current clients, ensuring repeat business.Source and acquire new client accounts to grow the agency's portfolio.Collaborate closely with internal departments to ensure client requirements are clearly communicated and executed effectively.Stay updated with trends and market demands in...


  • Quezon City, National Capital Region, Philippines Cognizant Full time

    Cognizant seeks highly motivated individuals to fill the role of Customer Experience Specialist. As a key member of our team, you will be responsible for enhancing customer satisfaction and ensuring efficient service delivery.The ideal candidate will have 0 to 1 year of experience in customer service, with strong communication and interpersonal skills to...


  • Makati City, National Capital Region, Philippines TalentHero Full time

    Welcome to TalentHeroWe are a company committed to helping individuals achieve their goals through relocation. Our team is passionate about providing excellent service and support to our clients.Job OverviewThis is a great opportunity for an experienced Client Onboarding Specialist to join our team. As a key member of our team, you will play a crucial role...


  • Makati City, National Capital Region, Philippines Trends Group, Inc. Full time

    We are searching for a dedicated Client Technical Support Specialist to join our team. As a key member of our support team, you will deliver high-quality technical support services to our clients, providing solutions to their technical challenges.About the Job:Deliver comprehensive technical support services to clients, addressing their technical inquiries...


  • Quezon City, National Capital Region, Philippines Traevents Co. Full time

    Traevents Co. is a renowned travel and events management company based in Quezon City. We are passionate about delivering exceptional travel experiences to our customers and are now seeking a skilled Sales and Marketing Specialist to join our team.As a Sales and Marketing Specialist at Traevents Co., you will be responsible for developing sales strategies,...


  • Quezon City, National Capital Region, Philippines Prime@Technology Specialist, Inc. Full time

    About the JobWe are looking for a highly skilled Content Development Expert to create high-quality technical documents for our projects at Prime@Technology Specialist, Inc.The ideal candidate will have excellent writing and communication skills, as well as experience in creating technical documentation.Key ResponsibilitiesResponsible for creating and...